Wangwang chat (the blue bubble) is a useful tool to communicate with seller, use it to negotiate for lower prices if buy in bulk, ask for availabity stock or any clarifications you needed.
1. Google for aliwangwang and choose the blue panel
It seems wangwangchat works best on Internet Explorer.
Sign in using your taobao account.
To chat - go to taobao vendor, click on the blue bubble and start chatting.
I use hanping lite android app to help with difficult Chinese words.
If you are using taobao agents, inform your agent you have negotiated with seller for a lower price, its useful to copy the conversation to sent to your agent when ordering.
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